Linweb01-dc1 / Winweb01-dc1

At approximately 11:00AM EST our data center provider began experiencing routing instability. Websites hosted on Linweb01-dc1 / Winweb01-dc1 were mostly unaccessible between 11 AM until 11:15 AM when traffic was re-routed. If you have any questions please contact our support department at 973.500.6547.

Service Effecting Maintenance :: Linweb01-dc2.mycorphosting.com

We will be performing a service effecting maintenance on linweb01-dc2.mycorphosting.com (IP 173.255.234.162) starting Saturday August 15, 2015 at 10 PM EST. We have allocated a 3 hour window for competition. During this time your website will be unavailable. We apologize for the inconvenience. If you have any questions please contact support at 973.500.6457.

My Corporate Hosting Solutions
PO Box 715
Effort, PA 18330
https://www.mycorphosting.com
Sales / Billing: 888-474-3102
Support: 973-500-6457
Fax: 973-440-1865

GHOST: glibc vulnerability

A major security hole was discovered in the Linux GNU C Library earlier this month. This security hole can allow an attacker to exploit the machine and may allow them to take over the system. MyCHS Linux servers are patched and are not vulnerable to this security hole. For additional information please review the following link from ZDNet.

GHOST, a critical Linux security hole, is revealed

 

 

RESOLVED :: Inbound Email Delays

5:00 PM :: At this time email delivery has normalized. We apologize for the issues and thank you for your patience. Please contact support should you have any questions.

1:05 PM :: We have seen a large improvement with inbound email flow, however, there is still a backlog of messages that need to be delivered. We will be providing an update at 3PM. Thank you for your patience.

12:05 PM :: We are currently experiencing slow inbound and outbound email flow. We are working on resolving the issue, however, it will take some time to return to normal email flow. We will update this message at 1PM.

Email Upgrade Complete

Small Business Mail Help

The following help pages are available for you to review.

Support Knowledgebase

We would like to thank our customers for their patience during the email upgrade. All email has been moved to the new server and the upgrade is now complete. If you have not seen your messages prior to 10/28 download to your inbox, then they reside in a folder named ServerMove which is accessible via webmail at http://webmail01.mycorphosting.com. If you would like the messages from 10/27 to be downloaded by your email program you will need to move them from this folder and into the inbox inside of webmail. If you are unable to locate these messages and need assistance please contact support via support@mycorphosting.com or via telephone at 973.500.6457 for assistance.

We also ask that you take a moment and review our Support Knowledgebase which will provide assistance with the new email system. There are helpful documentation downloads that will provide details on some common tasks. Thank you again for your patience and look forward to providing you a much improved email system moving forward!

High Call Volume

Due to the email upgrade which is currently taking place, we expect longer than normal hold times. Please note, if you are a webmail or imap user and you do not see any of your messages from prior to this upgrade they will be moved over to the new system at some point today. If you have a non-urgent request, you can open a support ticket through our online portal or email us at support@mycorphosting.com.

Email Upgrade

Small Business Mail Help

The following help pages are available for you to review.

Standard User Help
Administrative User Help
FAQ

General Facts

My Corporate Hosting Solutions is on track to upgrade the standard email service which will occur on Tuesday October, 28, 2014. As mentioned previously, no email settings will change. Your existing username/ password will remain the same on the new system. At this time all email accounts have been created on the new server and account administration has been disabled on the old system. We ask that you encourage your staff to test their login via betawebmail.mycorphosting.com. If anyone is unable to login with their existing email address and password please contact support at 973.500.6457.

If you serve as an administrator to your company's email you will have an "Admin" menu option inside of webmail. If you are an administrator and do not have this option please contact support for assistance as cp.mycorphosting.com will no longer be used for account changes starting Tuesday October 28, 2014.

We have included help documentation on the left hand column of this announcement and our Email Upgrade page. Please review the documentation as it will provide assistance on the new system.

Important Information:

  • 10 PM 10/27/2014 Monday:: Those using email programs will begin seeing the new email server sometime during the overnight hours. If your email program does not see the new server in the overnight hours and it is vital that you access new messages you can view them via the new webmail system via http://betawebmail.mycorphosting.com.
  • 7AM 10/27/2014 Tuesday all webmail and email program users should be seeing the new server. If you are unable to access the new webmail system you can access it via http://betawebmail.mycorphosting.com.
  • If you closed your email program Monday afternoon, you will not see messages which were sent to you from that point until 10PM 10/27/2014. These messages will flow through to the new server at some point on Tuesday October 28th. If it is vital that you access these messages you can view them on the old webmail system via http://legacy.mycorphosting.com.
  • Webmail / IMAP / Mobile Device users may not see messages that arrived prior to the new server. These messages will flow through to the new server at some point on Tuesday October 28th. If it is vital that you are able to access these older messages you can access them via http://legacy.mycorphosting.com.
  • Non-urgent Support Requests

    Please note, we expect longer than usual hold times on Tuesday October 28th. For non-urgent requests please login to the account portal to open a ticket or email support@mycorphosting.com. A support representative will assist you quickly as possible. If you have any unanswered questions after you have read through our documentation, please contact us and a member of our staff will be happy to assist you further. We are looking forward to providing our customers an overall better email experience.

    October 28, 2014 Email Upgrade

    Small Business Mail Help

    The following help pages are available for you to review.

    Email Upgrade Information
    Standard User Help
    Administrative User Help
    FAQ

    General Facts

    We are on track to upgrade standard email services on Tuesday October, 28, 2014. As mentioned previously, no email settings will change. Your existing username/ password will remain the same on the new system. At this time all email accounts have been created on the new server. We ask that you test your login via betawebmail.mycorphosting.com. If you are unable to login with your existing email address and password please contact support at 973.500.6457. In addition, if you are a webmail only user, your addressbook from the old system has also been moved. Feel free to browse the new webmail system, however, please note that new email will not be displayed until upgrade day when this new system goes live.

    If you serve as an administrator to your company's email you will have an "Admin" menu option inside of webmail. If you are an administrator and do not have this option please contact support for assistance as cp.mycorphosting.com will no longer be used for account changes starting Tuesday October 28, 2014.

    At this time we have contacted mailing list and catch-all customers to make them compatible with the new system. If you have a mailing list and we have not contacted you, contact support at 973.500.6547 so we can assist you further. If any of the following apply please call support to discuss your situation

     You have a program / web application that sends a large amount of email
     You frequently send messages with over 100 people on the to line
     You are an email administrator for your company and you do not have an admin option inside of webmail
     You are unable to login to the new webmail system

    We have included help documentation on the left hand column of this announcement and our Email Upgrade page. Please review the documentation as it will provide assistance on the new system.

    Important Dates

    10/22/2014 :: Email accounts have all been created on the new server. Please login to the new webmail system to confirm that your username and password works on the new server. Feel free to look around, however, you will not be receiving email on the new system until migration day. In addition, webmail addressbooks have also been moved to the new server.

    If you are the administrator for your company you will see an admin option on the top menu bar. This will allow you to make changes to your users. Please take a moment to view available options. If you do not see an admin option please contact support.

    10 PM 10/27/2014 :: Email will begin to route to the new server. It may take a number of hours for your Internet connection to see this change. By making this change the evening before almost everyone will see the new server by Wednesday morning 10/28. 7 AM 10/28/2014 :: We expect nearly every customer will be seeing the new email server. Depending on your email habits, you may not see all of your email on the new system. Please see below for specific scenarios.

    Missing email?

    I closed my email program at 5PM on Monday October 27th: When you check your email at 8AM on Tuesday October 28th you will not see messages that were sent to you between 5PM and 10PM Monday. All messages sent after 10PM on Monday will be present on the new system. Expect to receive those missing emails sometime during the day on Tuesday. If it is vital you see these messages before we move them to the new system you can access them via the old webmail system, however, you will not be able to reply to messages from this system as it is read-only..

    I am a webmail only user and I do not see any of my old messages inside the new webmail system: All messages sent after 10PM on Monday will be present on the new system, however, messages prior to 10PM Monday will not be available. Expect to receive those missing emails sometime during the day on Tuesday. If it is vital you see these messages before we move them to the new system you can access them via the old webmail system, however, you will not be able to reply to messages from this system as it is read-only.

    I use IMAP, all my messages disappeared: Your messages will re-appear during the day on October 28th. If it is vital you see these messages before we move them to the new system you can access them via the old webmail system, however, you will not be able to reply to messages from this system as it is read-only.