RESOLVED :: Standard Email Services Delays

Thursday October 27, 2017 6:30 PM

At this time we have normal mail flow. We apologize for the issues. Please contact us at 973.500.6457 or via suppoirt@mycorphosting.com if you have any further issues.

Thursday October 27, 2017 5:30 PM

We are currently experiencing sporadic email delays with our small business email service. We are seeing improvement, however, our engineers are still working to resolve this issue. We apologize for these issues and will update this post when additional information becomes available.

Thursday October 27, 2017 3:30 PM

We are currently experiencing sporadic email delays with our small business email service. Our engineers are currently working to resolve this issue. We apologize for these issues and will update this post when additional information becomes available.

RESOLVED :: Winweb01-dc1 / Linweb01-dc1 Outage

12:30 AM October 26

Linweb01-dc1.mycorphosting.com is now up.We apologize for the inconvenience.

12:15 AM October 26

Winweb01-dc1 is now up. We expect linweb01-dc1 to be back up within the hour. We apologize for the inconvenience.

8:00 PM October 25th

At approximately 7:30 PM our monitoring system notified us of an outage on the above servers. Websites with IPs in the 209.123.28.* and 209.123.13.* ranges are currently down. Our engineers are currently working on the issue and will provide an update as soon as we have further information. We apologize for the inconvenience.

Portal Maintenance :: Completed

7:00 PM :: Maintenance on our portal system has been completed. If you are experiencing any issues logging into our accounting portal or performing any tasks please contact our staff at 973.500.6457 or via support@mycorphosting.com.

At 6PM on Friday September 15th we will be performing maintenance on our portal system. We have allocated 2 hours for this maintenance. During this time you will not be able to access the portal system. You can contact support via phone (973.500.6457) or email (support@mycorphosting.com) during this time. If you have any questions please let us know.

RESOLVED :: Accounting Portal

April 19, 2017 @ 3:37 PM EST

At this time, our accounting portal is fully functional. Should you be experiencing any problems please contact support at 973.500.6457 or email us via support@mycorphosting.com.

April 19, 2017 @ 3:07 PM EST

At approximately 3:07 PM, our accounting portal became unresponsive. Our system engineers are currently working to restore access. Please note, no services are effected by this outage. We will update this ticket when we have further updates.

RESOLVED :: Accounting Portal Down

Feb 9, 2017 @ 11:15 AM EST

At this time, our accounting portal is fully functional. Should you be experiencing any problems please contact support at 973.500.6457 or email us via support@mycorphosting.com.

Feb 9, 2017 @ 09:57 AM EST

Our accounting portal is currently down. No web or email services are effected by this issue. We will update this message once we have further information.

linweb01-dc1.mycorphosting.com

At approximately 11:48AM our engineers performed an emergency reboot of linweb01-dc1.mycorphosting.com. Websites resolving to the IP 209.123.13.195 where unreachable from the point of reboot until after pre-boot checks were completed. Total downtime was about 30 minutes. We apologize for the issues. If you are experiencing any issues please contact us at 973.500.6457 or via support@mycorphosting.com.

Invoicing Issue

Our invoice system malfunctioned Monday, Tuesday, and today. Customers who have been invoiced these days would have received 2 invoices with different invoice numbers. The correct invoice was sent out at 9:51 this morning. We have corrected this issue moving forward. We apologize for the issues. If you have any questions please contact us at 973.500.6457 or via support@mycorphosting.com.

Account Portal

We have migrated our Account Portal to a new server with increased resources. Please contact us via email @ support@mycorphosting.com or call our support line at 973.500.6457 should you be experiencing problems.

COMPLETED :: Linweb01-dc1.mycorphosting.com Maintenance

6:44 AM Saturday November 19, 2016

Please note, the upgrade has been completed successfully. Should you experience any issues please email support@mycorphosting.com or contact us at 973.500.6457.

11:36 AM Tuesday November 15, 2016

On Saturday November 19, 2016 @ 7AM we will be upgrading the Plesk Control Panel on linweb01-dc1.mycorphosting.com. Websites which have an IP address of 209.123.13.* will be effected by this maintenance. We have scheduled a 1 hour for this maintenance window. There will be no disruption of web services during this time, however, the Plesk Control Panel will be unavailable during the upgrade. If you have any questions please contact support at 973.500.6457.

** RESOLVED ** Email Authentication Issues

9:50 AM Wed October 5th

At this time all email service has been fully restored. We apologize for the issues and thank you for your patience. Please contact support at 973.500.6457 or via support@mycorphosting.com should you have any questions.

9:10 AM Wed October 5th

Our engineers are still working on te email server. Customers are now able to login, however, they may be experiencing some minor messages delays. We will update this message at 10:15AM. We apologize for the issues.

8:20 AM Wed October 5th

Please note, As of 8:20 AM Wed October 5th we are experiencing authentication issues with our email system. Our engineers are working the issue. We do not have an ETR at this time. We apologize for the issues and we will provide an update at 9AM.